Subscription

How do auto ship subscription work?

With our auto ship subscription service, you never have to worry about running out of your pet food or treats. We will send the item to you at the frequency that you have selected on your initial subcription order.

Can i cancel or pause my subscription at any time?

Absolutely! You can do that by logging to your account, then click "My Subscription" to do that.

What if i need to change the subscription frequency?

Just email us and we will change the subscription frequency for you. Or you can just cancel exsiting one and place a new subscription order. Please note if you need to change to a different item on your current subscription, you will need to cancel exsiting one and place a new subscription order.

When does my subscription order ship?

We will ship out your subscription order based on the frequence that you have selected.

How do you charge me for my subscription orders?

We will automatically charge it to the credit card that you used on your first subscription order. You can also change to a different credit card at anytime by login to your account then click "My Subscriptions" to change the payment method.