Shipping Policy

  • For Ontario & Quebec customer, Free Shipping for all products(including Food & Heavy Bulky Items) on orders of $79 and over OR $5.99 Flat-Rate shipping on orders under $79 excluding Remote Area and Cat Litters.
  • For Alberta, British Columbia, Manitoba, New BrunswickNewfoundland and Labrador, Nova ScotiaPrince Edward Island & Saskatchewan customer, Free Shipping on orders of $79 and over OR $9.99 Flat-Rate shipping on orders under $79 excluding Pet Food, Bulky & Heavy Items, and Remote Area.
1. Pet Food shipping fee:(Do not apply to Ontario & Quebec customers)

The additional shipping charge of pet food is based on individual PACK SIZE. Certain pack sizes of pet food qualify for free shipping and others are outlined below.
2. Bulky & Heavy Items shipping fee: (Do not apply to Ontario & Quebec customers)

If your shopping cart contains bulky or heavy items such as dog crates, grooming tables and dog gates ect., the additional shipping charge will be denoted during checkout before you place the order.
3. Remote Area shipping fee:

Remote areas are those areas come with following postal code prefixes. we will contact you with the additional shipping charge prior to shipping of your order.
Alberta T0A, T0B, T0C, T0E, T0G, T0H, T0J, T0K, T0L, T0M, T0P
British Columbia V0A, V0B, V0C, V0E, V0G, V0J, V0K, V0L, V0M, V0N, V0P, V0R, V0S, V0T, V0V, V0W, V0X
Manitoba R0B, R0J
Newfoundland  A0E, A0B, A0C, A0G, A0H, A0J, A0K, A0M, A0N, A0P, A1V, A2A, A5A, A8A, A2H, A2N
Nova Scotia B0C, B0K, B0T
Northwest Territories 
Nunavut X0A, X0B, X0C
Ontario K0A, K0C, K0E, K0G, K0J, K0L, K0M, K7C, K7S, N0H, N0G, N0R, N0P, P0B, P0K, P0L, P0M, P0N, P0R, P0T, P0V, P0W, P0X, P1L, P1P, P2A, P2N, P3A, P3L, P3Y, P5A, P5N, P7B, P7C, P7X, P8N, P8T, P9A
Quebec G0A, G0B, G0C, G0E, G0G, G0J, G0L, G0R, G0T, G0W, G0X, G4R, G4T, G4X, G5R, J0B, J0K, J0M, J0S, J0P, J0V, J0W, J0X, J1X
Saskatchewan S0E, S0H, S0J, S0K, S0L, S0M, S0P
Yukon Territory Y0A, Y0B

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